Travelers Auto Body Repair in Redwood City
Our Redwood City Body Shop works with all major insurance companies, including Travelers. If you’re filing a Travelers claim, our team can help simplify the process, coordinate with your insurance provider, and handle the details so you can focus on getting back on the road.
What Does the Travelers Auto Body Repair Process Look Like?
Drop Off - Call us to schedule your appointment. If you’ve already filed a Travelers claim, have your claim number and any estimates you’ve received available. One of our service advisors will assess your vehicle’s damage, explain the repair process, and answer your questions. If needed, we can also help arrange a rental vehicle while your vehicle is being repaired.
Repair - Once repairs begin, your service advisor will coordinate the repair process and communicate with Travelers as needed. We’ll keep you informed about your vehicle’s repair status and let you know if anything changes during the repair process.
Pick up - Once your vehicle’s repairs are complete, return to the shop, leave your rental vehicle with us if applicable, and pick up your repaired vehicle. Your repairs are backed by our lifetime warranty for as long as you own the vehicle.
We Work With All Major Insurance Companies
Benz Auto Body works with all major insurance companies, including Travelers. Our team can help you navigate the insurance and collision repair process while keeping the focus on restoring your vehicle properly and safely.
Frequently Asked Questions
Can I Choose Benz Auto Body for My Travelers Claim?
Yes. You can choose Benz Auto Body for your vehicle repairs even if you have Travelers insurance. If you've been involved in an accident, contact us to schedule an inspection and we'll help you understand the next steps for your repair.
Do I need a Travelers claim number before bringing my vehicle in?
Yes. Having your Travelers claim number is one of the most important things to have before starting the repair process. Your claim number allows us to properly identify your claim and coordinate with Travelers. If you have already filed a claim, please have your claim number available when scheduling your appointment.
Can I get a rental car while my vehicle is being repaired?
A rental vehicle may be available if rental coverage is included in your Travelers policy. If your policy provides rental coverage, our team can also help coordinate the rental and take care of picking it up and dropping it off for you.
How long will my Travelers auto repair take?
Repair times vary depending on the extent of the damage and how quickly Travelers approves the claim and necessary repairs. Once we have the information needed to move forward, we'll keep you updated throughout the repair process so you know what to expect.